For the protection of our customers and employees, we are following all COVID-19 CDC guidelines, in addition to wearing masks, and utilizing wheel, seat and gear shift covers. At Maxi Auto Service Centers, our goal is to ensure your health and safety.

Best Auto Repair, Hixson

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us

Hixson
  • Fast Full Service
    reviewiconGeneral Services, near Hixson, Tennessee
    , 02/05/2020

    Maxi Auto service has been taking great care of my cars for over five years now. Gary does a great job, is trustworthy and fast, and always keeps me updated on what I need to do to my car. I recommend these guys for all your auto repairs because of their integrity and good prices. Thank you Gary for taking care my car

  • Fast Full Service
    reviewiconGeneral Services, near Hixson, Tennessee
    , 01/22/2019

    I had a great experience with these guys today. I usually go to the maxi in red bank but they were slammed full today and randy recommended here. I had a wheel bearing out and they took me in and got me out in under 2 hours. That gary guy might not be the friendliest but we cant all be people persons. The other guy did great work at a fair price. I would go here again absolutely.

Hixson
  • Best Auto Repair
    reviewiconEngine Maintenance, near Hixson, Tennessee
    , 08/15/2019

    Called them after terrible service at another shop that was trying to price gauge me and push unnecessary repairs. Spoke with Gary, the manager at this location, and right off the bat he won my business after I expressed some concern about the "suggested repairs" that the other shop had mentioned. He asked it the parts were working, told him yes, as far as I knew, but had been told that replacement was suggested "since those parts are often damaged when doing the primary repair." Without flinching, he immediately responded that, yes, they could replace those parts if I wanted, but that they normally did not change parts if they were in working order. Took car the following morning, repair was completed by that afternoon. I don't know about other reviews, but they did right by me and would gladly recommend them.

  • Best Auto Repair
    reviewiconEngine Maintenance, near Hixson, Tennessee
    , 10/29/2019

    Excellent service. They diagnosed the problem with my car, when two other auto shops failed to do so. Highly recommend them. Blessings!

Hixson
  • Local Mechanics
    reviewiconCar & Truck Care, near Hixson, Tennessee
    , 08/20/2019

    I started taking my daughters car here after a horrible experience at Firestone down the road. They have been honest and straight forward with us. They made my daughter feel as if she could trust them and their work over the other repair shops around. Keep up the great work!

  • Local Mechanics
    reviewiconCar & Truck Care, near Hixson, Tennessee
    , 02/05/2020

    Maxi Auto service has been taking great care of my cars for over five years now. Gary does a great job, is trustworthy and fast, and always keeps me updated on what I need to do to my car. I recommend these guys for all your auto repairs because of their integrity and good prices. Thank you Gary for taking care my car

Call us for service: 423-877-5569

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