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What to Do After a Car Accident

Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat Closed
  • Sun Closed

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

What People Say About Us

Hixson
  • reviewiconFast Full Service
    General Services, near Hixson, Tennessee
    , 02/05/2020

    Maxi Auto service has been taking great care of my cars for over five years now. Gary does a great job, is trustworthy and fast, and always keeps me updated on what I need to do to my car. I recommend these guys for all your auto repairs because of their integrity and good prices. Thank you Gary for taking care my car

  • reviewiconFast Full Service
    General Services, near Hixson, Tennessee
    , 01/22/2019

    I had a great experience with these guys today. I usually go to the maxi in red bank but they were slammed full today and randy recommended here. I had a wheel bearing out and they took me in and got me out in under 2 hours. That gary guy might not be the friendliest but we cant all be people persons. The other guy did great work at a fair price. I would go here again absolutely.

Hixson
  • reviewiconBest Auto Repair
    Engine Maintenance, near Hixson, Tennessee
    , 08/15/2019

    Called them after terrible service at another shop that was trying to price gauge me and push unnecessary repairs. Spoke with Gary, the manager at this location, and right off the bat he won my business after I expressed some concern about the "suggested repairs" that the other shop had mentioned. He asked it the parts were working, told him yes, as far as I knew, but had been told that replacement was suggested "since those parts are often damaged when doing the primary repair." Without flinching, he immediately responded that, yes, they could replace those parts if I wanted, but that they normally did not change parts if they were in working order. Took car the following morning, repair was completed by that afternoon. I don't know about other reviews, but they did right by me and would gladly recommend them.

  • reviewiconBest Auto Repair
    Engine Maintenance, near Hixson, Tennessee
    , 10/29/2019

    Excellent service. They diagnosed the problem with my car, when two other auto shops failed to do so. Highly recommend them. Blessings!

Hixson
  • reviewiconLocal Mechanics
    Car & Truck Care, near Hixson, Tennessee
    , 08/20/2019

    I started taking my daughters car here after a horrible experience at Firestone down the road. They have been honest and straight forward with us. They made my daughter feel as if she could trust them and their work over the other repair shops around. Keep up the great work!

  • reviewiconLocal Mechanics
    Car & Truck Care, near Hixson, Tennessee
    , 02/05/2020

    Maxi Auto service has been taking great care of my cars for over five years now. Gary does a great job, is trustworthy and fast, and always keeps me updated on what I need to do to my car. I recommend these guys for all your auto repairs because of their integrity and good prices. Thank you Gary for taking care my car

Call us for service: 423-877-5569

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